Personal Data processed for the following purposes and using the following services:
- Statistics
Matomo and Google Analytics
Personal Data: Usage Data; Trackers
- Tag Management
Google Tag Manager
Personal Data: Trackers
- User Database Management
HubSpot Lead Management and HubSpot CRM
Personal Data: last name(s); email address; first name
- Traffic Optimization and Distribution
Cloudflare
Personal Data: various types of Data as specified in the Privacy Policy of the service
- Displaying Content from External Platforms
Google Fonts and Font Awesome
Personal Data: Usage Data; Trackers
Contact Information
Data Controller and Owner
Connectivity World Global SL
Diagonal 405bis 1st floor
08008 Barcelona
Contact Email: info@connectivity.es
Complete Privacy Policy
Data Controller and Owner
Connectivity World Global SL
Diagonal 405bis 1st floor
08008 Barcelona
Contact Email: info@connectivity.es
Types of Data Collected
Among the types of Personal Data that this Application collects, whether directly or through third parties, are: first name; last name(s); email address; Trackers; Usage Data.
The complete information regarding each category of Personal Data collected is provided in the sections of this privacy policy dedicated to such purposes, or through specific explanatory texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
All Data requested by this Application is mandatory and the refusal to provide such Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that certain Data is not mandatory, Users are free not to communicate such Data without any consequences on the availability or functioning of the Service. Users who have doubts about which Data is mandatory can contact the Data Controller.
The use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless stated otherwise, serves to provide the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.
Users are responsible for any third-party Personal Data obtained, published, or shared through this Application, and confirm that they have the third party’s consent to provide the Data to the Data Controller.
Mode and place of processing the Data
Processing methods
The Data Controller processes Users’ Data in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, alteration, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
Legal basis of processing
The Data Controller may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- Processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
- Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
- Processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.
In any case, the Data Controller will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Place
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Data Controller to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Data Controller, using the information provided in the contact section.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Data Controller may retain Personal Data for an additional period when the User gives consent for such processing, as long as that consent remains valid. Additionally, the Data Controller will be obliged to retain Personal Data for an additional period whenever necessary for compliance with a legal obligation or an order from an authority.
Once the retention period is over, Personal Data must be deleted. Therefore, the rights of access, modification, rectification, and data portability cannot be exercised once this period has expired.
Purpose of Processing of the Collected Data
The Data concerning the User is collected to allow the Data Controller to provide its Service, fulfill legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as for the following purposes: User Database Management, Traffic Optimization and Distribution, Statistics, Tag Management, and Displaying Content from External Platforms.
Users can find specific information about the Personal Data used for each purpose in the “Detailed Information on the Processing of Personal Data” section.
Detailed Information on the Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
- Statistics
The services in this section allow the Data Controller to monitor and analyze web traffic and may be used to track User behavior.
Matomo (this Application)
Matomo is a statistics software used by this Application to analyze data directly and without the intervention of third parties.
Personal Data processed: Usage Data; Trackers.
Google Analytics (Google Ireland Limited)
Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the collected data to track and examine the use of this Application, prepare reports of its activities, and share them with other Google services. Google may use the collected data to contextualize and personalize the ads of its advertising network.
Personal Data processed: Usage Data; Trackers.
Location of processing: Ireland – Privacy Policy – Opt Out.
- Tag Management
This type of service helps the Data Controller manage the tags or scripts needed in this Application in a centralized manner. This may result in the Data Users’ Data passing through these services, which may lead to the retention of such Data.
Google Tag Manager (Google Ireland Limited)
Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Trackers.
Location of processing: Ireland – Privacy Policy.
- User Database Management
These types of services allow the Data Controller to create user profiles based on an email address, a personal name, or any other information provided by the User to this Application. They may also track User activities through statistical functionalities. These Personal Data may also be matched with publicly available User information (such as social network profiles) and used to create private profiles that the Data Controller can view and use to improve this Application.
Some of these services may also enable scheduled messages to be sent to the User of this Application, such as emails based on specific actions performed in this Application.
HubSpot Lead Management (HubSpot, Inc.)
HubSpot Lead Management is a User database management service provided by HubSpot, Inc.
Personal Data processed: last name(s); email address; first name.
Location of processing: USA – Privacy Policy.
HubSpot CRM (HubSpot, Inc.)
HubSpot CRM is a User database management service provided by HubSpot, Inc.
Personal Data processed: last name(s); email address; first name.
Location of processing: USA – Privacy Policy.
- Traffic Optimization and Distribution
These types of services allow this Application to distribute its content through servers located in different countries and to optimize its performance.
The Personal Data processed depends on the characteristics and the way these services are implemented, which by their nature filter communications between this Application and the User’s browser.
Given the distributed nature of this system, it is challenging to determine the exact location to which the contents containing the User’s Personal Data are transferred.
Cloudflare (Cloudflare)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., the communications between this Application and the User’s browser, while also allowing the collection of statistical data on this Application.
Personal Data processed: various types of Data, as specified in the Privacy Policy of the service.
Location of processing: USA – Privacy Policy.
- Viewing Content from External Platforms
These types of services allow Users to view content hosted on external platforms directly from the pages of this Application and interact with them.
These services might collect web traffic data for the pages where the service is installed, even when Users do not use it.
Google Fonts (Google Ireland Limited)
Google Fonts is a typeface visualization service provided by Google Ireland Limited that allows this Application to incorporate content of this kind on its pages.
Personal Data processed: Usage Data; Trackers.
Location of processing: Ireland – Privacy Policy.
Font Awesome (Fonticons, Inc.)
Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to incorporate content of this kind on its pages.
Personal Data processed: Usage Data; Trackers.
Location of processing: USA – Privacy Policy.
User Rights
Users may exercise certain rights regarding their Data processing by the Data Controller. In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to Data processing. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by the Data Controller, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Data Controller will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Data Controller.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of, or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details about the right to object to Data processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Data Controller, or for the purposes of the legitimate interests pursued by the Data Controller, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Data Controller is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to exercise these rights
Any requests to exercise User rights can be directed to the Data Controller through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Data Controller as early as possible and always within one month.
Cookies Policy
This Application uses Trackers. For more information, the User can refer to the Cookies Policy.
Additional information about Data collection and processing
Legal defense
The User’s Personal Data may be used for the legal defense of the Data Controller in court or in the stages leading to possible legal action arising from the improper use of this Application or related Services.
The User declares to be aware that the Data Controller may be required to reveal Personal Data by public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning specific Services or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services it uses may collect system logs, which are files that record interactions with this Application and may contain Personal Data, such as the User’s IP address.
Information not contained in this privacy policy
At any time, the User may request additional information about the collection and processing of Personal Data from the Data Controller. The contact information is provided at the beginning of this document.
How “Do Not Track” requests are handled
This Application does not support “Do Not Track” requests.
To determine if any of the third-party services it uses support “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page and possibly within this Application and/or, to the extent technically and legally feasible, by sending a notice to Users via any contact information available to the Data Controller. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
If the changes affect processing activities performed on the basis of the User’s consent, the Data Controller shall collect new consent from the User, if required.
Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for the identification of a natural person.
Usage Data
Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application), and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User
The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.
Data Subject
The natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Data Controller, as described in this privacy policy.
Data Controller (or Owner)
The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The means by which the Personal Data of the User is collected and processed.
Service
The service provided by this Application as described in the relative terms (if available) and on this site/application.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states of the European Union and the European Economic Area.
Cookie
Small sets of data stored in the User’s device.
Tracker
Any technology – e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, fingerprinting, or widgets – that enables the tracking of Users, for example, by accessing or storing information on the User’s device.
Legal Information
This privacy policy has been drafted based on the provisions of multiple legislations, including Articles 13 and 14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy applies solely to this Application, unless stated otherwise in this document.
For more information about our Privacy Policy:
You can reach our team 24/7, 365 days a year. Just send a message to our email or our online chat:
- Email: esims@Connectivityglobal.com
- You can also text us at: +34623311480 (this line is operated 9.00 – 18.00 Central European Time)
- All business enquiries should be sent to: esims@connectivityglobal.com
Postal address:
- Connectivity Global, S. L.
- Diagonal 405 bis, 1º, 08008 Barcelona